Terms of sale

The full identifying details of the seller are listed in the Legal Notice. Contact: contacto@linkidnfc.com. Legal notice

These terms govern the purchase of NFC cards, tags and stickers through the Site by consumers and users.

1. Choose the product and quantity and add it to the cart, or press “Buy now” on the product page.
2. Review your cart: you can change quantities or remove products before continuing.
3. Pressing “Go to payment” takes you to Stripe's secure payment page, where you enter your email, shipping address, phone and payment details. Before paying you see the summary with the total, shipping included, and you can correct any detail or go back at no cost.
4. The contract is concluded when you press the payment button and the payment completes. We immediately email you a confirmation with the order summary, the withdrawal information, the withdrawal form and a link to the version of these terms applied to your purchase; the invoice follows.

We keep the order in our system for the periods required by tax and commercial law. You can see it in “My orders” if you have an account with the same email, and you always keep the confirmation and invoice we email you. The contract can be concluded in Spanish or English, depending on the language you browse the site in.

Prices shown include VAT. Payment is made at the time of purchase through Stripe (card payment); LinkID does not store your card details.

For now we only ship to addresses within Spain, by registered mail. Shipping is free on orders of 2 items or more; for a single item it costs €3.95 (VAT included), and the amount is shown before you pay. We will email you the tracking number as soon as your order ships.

Unless the product page, cart or payment page shows a different time (for example, for out-of-stock products), we will deliver your order within 30 calendar days of purchase at the latest. If we don't, you can give us a reasonable additional period; if we still don't deliver, you can terminate the contract and we will refund everything you paid without delay.

If you buy as a consumer, you have 14 calendar days to withdraw from the contract without giving any reason (articles 102 et seq. of Royal Legislative Decree 1/2007). The period starts on the day you, or a person you name (other than the carrier), receive the product. If the order arrives in several deliveries, it starts when you receive the last one.

To exercise it, just tell us before the period ends, in any of these ways: with the Withdraw from the contract here form, which immediately emails you an acknowledgement of receipt; by writing to contacto@linkidnfc.com; or by sending us the model form in section 7. Using the model form is not mandatory.

We will refund all payments received from you, including shipping costs, within 14 calendar days of being told of your withdrawal. We will use the same means of payment you used for the purchase, at no cost to you. We may withhold the refund until we have received the product back or you have sent us proof of having returned it, whichever is earlier.

You must send the product back within 14 calendar days of telling us of your withdrawal, to the address shown in the Legal Notice. You bear the direct cost of returning it, unless the product is faulty or is not what you ordered. You are only liable for any loss of value resulting from handling beyond what is necessary to establish the nature, characteristics and functioning of the product: you may open it, try it and activate the card to check that it works.

Only complete and return this form if you wish to withdraw from the contract (model in Annex B of Royal Legislative Decree 1/2007).

Products carry the statutory 3-year conformity guarantee available to consumers in the European Union.

Every card, tag, stand or sticker includes an online profile, with no fees or subscription, which is what people see when they scan it. You set it up and change it from your account whenever you like.

“For life” means we will never charge you for the profile features included with your purchase, for the whole useful life of the product and for as long as LinkID provides the service. We may add new paid features, always optional, but we will not start charging for any feature that is free today.

If we ever stopped providing the service, we would email you at least 6 months in advance and you could ask us for a copy of your profiles' data.

We do what is reasonable to keep the profile always available, but there may be occasional interruptions for maintenance or for reasons beyond our control (network or hosting outages, or problems with the scanning phone). The profile helps people identify you and alert your contacts: it is not an emergency service and does not replace calling 112.

You are responsible for what you publish on your profiles. We may remove unlawful content or content that infringes third-party rights, notifying you unless the law prevents it.

Nothing above limits the rights the law grants you as a consumer or our liability for wilful misconduct or gross negligence.

If you have a complaint, write to us at contacto@linkidnfc.com and we will reply as soon as possible. We are not a member of any consumer arbitration scheme or other alternative dispute resolution body. If you are not satisfied with our answer, you can contact your local consumer information office (OMIC) or your regional consumer authority in Spain, or bring a claim before the courts.

These terms are governed by Spanish law.